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When people think about HR in a technology company, they often imagine a team focused solely on recruiting developers. But the reality is far more complex. We sat down with Michal, Head of HR at IceWarp, to discuss what HR really looks like inside a global software company—from hiring in a fiercely competitive talent market to HR analytics, company culture, and the occasional bizarre interview experience. Michal has spent nine years in HR, starting in recruitment and gradually growing into his current leadership role. Today, he oversees everything from hiring strategies and compensation models to organizational development and compliance, all while maintaining a hands-on approach to daily operations. Here is what he had to say.